Customer Experience Ambassador

4 weeks ago


Bengaluru, Karnataka, India Innovation Food & Beverage Consultant Full time

The ideal candidate thrives in a fast-paced environment, leveraging exceptional communication skills to proactively solve customer issues. As a key member of our team at Innovation Food & Beverage Consultant, you will be responsible for fostering strong relationships with customers, driving engagement, and delivering exceptional service experiences.

Key Responsibilities:

  • Engage with customers via phone, email, and chat to resolve queries and concerns.
  • Provide accurate and timely information about products, pricing, and availability.
  • Collaborate with internal departments to meet customer needs and exceed expectations.
  • Accurately capture and record customer interactions in various platforms.

Requirements:

  • Minimum 1-3 years of relevant work experience in a customer-facing role.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to multitask, prioritize, and manage multiple customer interactions.

We seek candidates with strong BPO experience and a good command of English to join our team at Innovation Food & Beverage Consultant.



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