Customer Experience Specialist

1 day ago


Jamnagar, Gujarat, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000

About us:

We empower high-quality local fleets with a mission to deliver exceptional customer experiences.

Job Role:

We are seeking a skilled professional to join our team as a Customer Service Representative.

Key Responsibilities:
  • Resolve issues through effective communication with drivers and fleets.
  • Maintain high service standards and ensure seamless customer experiences.
  • Verify ride completion and make necessary adjustments.
  • Document interactions for consistency and follow-up.
  • Build strong relationships with suppliers, operations, sales, and external stakeholders.
  • Provide top-notch customer support.
Required Skills:
  • Minimum 2 years of experience in customer support or a similar field.
  • Strong operational and analytical skills.
  • Excellent English verbal and written communication.
  • Proficiency in Microsoft Office Suite.
  • Able to work full-time schedule.
  • Prioritize tasks effectively.
  • Detailed-oriented approach.
What We Offer:

We provide a dynamic work environment that fosters growth, teamwork, and continuous learning. Our ideal candidate is someone who is results-driven, pragmatic, and enthusiastic about delivering exceptional customer experiences.

Let's Connect:

If you are passionate about delivering world-class customer service and eager to take on new challenges, we'd love to hear from you Please submit your application and let's start the conversation.



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