Customer Experience Representative

14 hours ago

Jamnagar, Gujarat, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

Our Ideal Candidate for Customer Support Role:

  • We are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Specialist.
  • The successful candidate will be responsible for providing exceptional support to customers, ensuring their queries are resolved promptly and efficiently.

Key Responsibilities Include:

  • Responding to customer inquiries via phone, email, or chat, providing accurate information and solutions regarding warranty coverage, claims, and service processes.
  • Coordinating with service centers, mechanics, or technical teams to ensure timely resolution of customer problems.
  • Raising and tracking warranty claims, ensuring all documentation is accurate and complete.
  • Offering first-level technical troubleshooting guidance based on customer feedback.
  • Following up with customers until the issue is resolved and ensuring high satisfaction.
  • Maintaining records of all interactions, complaints, issues, and solutions using CRM tools.
  • Escalating complex cases to higher technical support or warranty teams when necessary.

Eligibility Criteria for the Position:

  • Education: A minimum of a Graduate degree in any stream; preference given to candidates with an automotive or technical background.
  • Experience: 1–3 years of experience in customer support, automotive services, or warranty handling is preferred.
  • Language: Proficiency in Hindi and English; other regional languages are a plus.
  • Technical Knowledge: Basic understanding of vehicle systems or prior experience in an auto-related role is an advantage.

  • Senior Customer Experience Specialist

    3 days ago

    Jamnagar, Gujarat, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused professional to provide exceptional customer satisfaction in a large-scale housing project. As a Customer Service Representative, you will play a crucial role in delivering outstanding service and support to our customers.Job Description:The ideal candidate will have...

  • Customer Service Representative

    14 hours ago

    Jamnagar, Gujarat, India beBeeFashion Full time ₹ 30,00,000 - ₹ 50,00,000

    Customer Service Representative - Fashion IndustryWe are seeking a skilled and enthusiastic Customer Service Representative to join our dynamic team in the fashion industry. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer service and styling advice to customers.Key Responsibilities:Deliver exceptional...

  • Customer Contact Representative

    6 days ago

    Jamnagar, Gujarat, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Contact Centre RepresentativeWe are seeking a dedicated and enthusiastic representative to join our contact centre team.Key Responsibilities:1. Respond promptly and effectively to customer inquiries through various channels, including phone and email.2. Provide accurate information about products and services, maintaining a high level of...

  • Customer Service Representative Opportunity

    2 days ago

    Jamnagar, Gujarat, India beBeeContact Full time ₹ 3,00,000 - ₹ 6,00,000

    Job Title: Contact SpecialistAs a customer service representative, you will be responsible for making outbound calls to potential customers to provide information about our products or services.This role requires excellent communication skills and the ability to handle customer inquiries professionally and resolve issues efficiently.Responsibilities:Engage...

  • Customer Experience Specialist

    3 days ago

    Jamnagar, Gujarat, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000

    Delivering exceptional customer experiences requires a unique blend of skills and qualities.About the Role:We are seeking a highly skilled Customer Service Representative to play a pivotal role in ensuring customer satisfaction from initial contact to resolution.Key Responsibilities:Respond promptly and professionally to customer inquiries via email, phone,...

  • Customer Support Representative

    6 days ago

    Jamnagar, Gujarat, India Aigentity Full time

    Are you a customer-focused professional with excellent communication skills? We're looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from youWhat You'll DoRespond to customer inquiries via email, chat, and phone.Provide...

  • Career Opportunities in Customer Service

    13 hours ago

    Jamnagar, Gujarat, India beBeeFresher Full time ₹ 8,00,000 - ₹ 10,20,000

    Customer Service Representative Job DescriptionAre you a detail-oriented and enthusiastic fresh graduate looking for an exciting career opportunity? We are seeking a Customer Service Representative to join our team.Job Title: Customer Service RepresentativeLocation: ChennaiExperience: FresherEducation: Bachelor's DegreeWe require the following skills and...

  • Customer Experience Specialist

    3 days ago

    Jamnagar, Gujarat, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000

    Job SummaryWe are seeking a highly skilled professional to fill the role of Customer Experience Specialist.The ideal candidate will be responsible for ensuring a positive customer journey, handling customer inquiries and resolving issues efficiently, collecting and analyzing feedback to improve overall customer satisfaction, and managing logistics and order...

  • Customer Experience Manager

    2 days ago

    Jamnagar, Gujarat, India beBeeClient Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Relations Specialist RoleThis position is focused on delivering exceptional customer experiences through effective communication, issue resolution, and proactive support.Manage client interactions across various channels, ensuring timely responses and resolutions.Maintain strong relationships with clients by providing regular updates and addressing...

  • Customer Experience Advocate

    3 days ago

    Jamnagar, Gujarat, India beBeeCustomerService Full time ₹ 24,00,000 - ₹ 40,00,000

    Job Role OverviewAt our organization, we aim to deliver exceptional customer service and innovative solutions to our clients. Our team is dedicated to providing a positive experience for our customers.The Key Responsibilities of this Role Include:Ensuring Customer SatisfactionProviding Excellent Customer SupportKey Qualifications for Success in This Position...