Senior Ecosystem Administrator

6 days ago

Hyderabad Secunderabad Telangana Bengaluru Bangalore Chennai, India beBeeAdministration Full time US$ 90,000 - US$ 1,20,000
Job Overview

This role involves providing strategic guidance and technical expertise to support the Atlassian ecosystem.

Key Responsibilities:
  • Administrating and supporting Atlassian Cloud tools, including JIRA Software, JIRA Service Management, Confluence, Bitbucket, Bamboo, and StatusPage.
  • Configuring and maintaining the Atlassian tools according to business needs and established standards.
  • Collaborating with other teams to integrate Atlassian tools with other systems.
  • Managing permissions and access control via Atlassian Access for corresponding tools and projects.
  • Developing custom marketplace plugins, workflows, and reports as needed.
  • Creating training curriculums for various Atlassian users and providing trainings as required.
  • Staying up-to-date with the latest Atlassian tools and technologies.
  • Promoting the use of Global and Project JIRA Automation across existing projects to optimize operational processes and save time.
  • Developing best practices for administering Jira effectively over the long term.
  • Other duties as directed from time to time.
  • Creating comprehensive documentation to cover Atlassian Cloud ecosystem management and standards for shared Atlassian components.
  • Monitoring Audit logs of Atlassian products to identify any anomalies in tool usage.
Requirements:

The ideal candidate should possess the following skills and qualifications:

  • 6-8 years of relevant experience, with at least 3 years of administering Atlassian Cloud tools in a corporate environment.
  • Ability to write custom JQL (Jira Query Language) and use it for creating Dashboards, Reports, and subscriptions.
  • Ability to lead as a People manager.
  • Excellent understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.
  • Ability to work in multi-vendor environments supporting large numbers of users.
  • Experience working with DevOps and Agile processes and transforming them into JIRA workflows.
  • Experience with integrating DevOps tools, specifically pipeline tools, Gitlab, Jenkins, Bitbucket, UCD with JIRA.
  • Certified in ACP-120 Jira Administration for Cloud, additional JIRA certifications are a huge plus.

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