Training Specialist

5 days ago

Pune, Maharashtra, India beBeeInstructional Full time ₹ 12,00,000 - ₹ 30,00,000
Customer Experience Professional

Job Overview:


The Instructional Designer plays a pivotal role in the education of our customers and the implementation of an extraordinary customer experience program.


  • Acquiring comprehensive technical knowledge of quality management solutions and leveraging their knowledge of adult learning principles to create and maintain engaging learning experiences.
  • Design, develop, and evaluate learning content to support multiple delivery types, including instructor-led (classroom and virtual), eLearning, self-paced, blended, and accreditation.
  • Leverage effective internal communication skills, including ability to lead presentations and coach training facilitators.
  • Proactively manage documentation regarding products and third-party tools to be leveraged for customer-facing and internal enablement.
  • Up to 10% travel may be required.

Required Skills and Qualifications:
  • Bachelor's degree
  • 3+ years of instructional design experience utilizing each of the components of the ADDIE model or other established models of instructional design
  • 3+ years of experience in course design and development, such as virtual instructor-led (vILT) and web-based eLearning
  • 2+ years of experience with software training design and development, including hands-on lab environments
  • 2+ years of experience with eLearning authoring tools and multimedia tools, preferably Articulate 360 and TechSmith tools
  • Experience with team collaboration and managing multiple projects/programs simultaneously
  • Experience working with Salesforce and/or Amazon Web Services
  • Working knowledge of Quality Management Systems
  • Good understanding of Quality and Manufacturing Systems in Life Sciences, Medical Device, or Consumer Products sectors

Benefits:

Our ideal candidate is a highly motivated and organized individual with excellent communication skills and the ability to work effectively in a team environment. They should possess a strong passion for adult learning and be able to leverage this expertise to create engaging and interactive learning experiences for our customers.


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