
Training Specialist
2 days ago
This is an exciting opportunity to join our team as a Training Specialist, working closely with stakeholders to identify learning needs and develop effective training programs.
Responsibilities:- Develop and execute comprehensive training strategies to enhance expertise in customer service functions.
- Collaborate with key stakeholders to identify team and individual learning needs, ensuring alignment with business objectives.
- Design and deliver instructor-led and eLearning training modules, leveraging adult learning principles and best practices.
- Mentor trainers in specified regions to support efficient delivery of training on processes and soft skills.
- Map training requirements to standard work practices and job duties, ensuring seamless integration into the employee onboarding process.
- Evaluate strengths and improvement opportunities of customer support teams through liaison with team leaders (TLs) and Subject Matter Experts (SMEs).
- Monitor employee performance and response to training, assessing the effectiveness of training to ensure incorporation of taught skills into employees' work behavior.
- Identify requirements for developing new product, solution, and process training for employees, including onboarding roadmaps to reduce learning curves for new agents.
- Conduct Train the Trainer sessions for identified Hub Level SMEs who will deliver training, as well as advanced-level refresher courses on processes and soft skills training.
- Maintain the accuracy of training materials and update them as necessary, collaborating with various departments to obtain information for developing new and updated training materials.
- Bachelor's degree in a technical discipline.
- 5+ years of training and development experience, with a proven track record of leading training programs and projects.
-
Training and Development Specialist
6 hours ago
Pune, Maharashtra, India beBeeDevelopment Full time ₹ 15,00,000 - ₹ 24,90,000Training and Development SpecialistWe are seeking a skilled Training and Development Specialist to join our team. In this role, you will be responsible for delivering engaging and effective training sessions to new hires and existing agents on all schedule change policies, procedures, and relevant systems.Develop and maintain training materials, job aids,...
-
HeapTrace - Training & Development Specialist
4 weeks ago
Pune, Maharashtra, India HeapTrace Technology Pvt. Ltd. Full time- We are seeking a passionate and proactive Training and Development Specialist to join our team.- The ideal candidate will be responsible for assessing training needs, designing and delivering effective learning programs, and supporting the professional growth of employees across departments.- This role plays a vital part in enhancing the skills,...
-
Training Program Developer
2 weeks ago
Pune, Maharashtra, India beBeeCybersecurity Full timeJob Title: Training SpecialistDescription:We are seeking a highly skilled and experienced Training Specialist to join our team. This is an exciting opportunity to leverage your expertise in training program design, delivery, and assessment to drive business growth and success.Responsibilities:Design, develop, and deliver high-quality training programs that...
-
AI Training Specialist
3 days ago
Pune, Maharashtra, India beBeeArtificial Full time ₹ 30,00,000 - ₹ 50,00,000Job Title: AI Training SpecialistSeeking a skilled and experienced academic instructor to teach live online classes on artificial intelligence topics.Key Responsibilities:Teaching: Deliver engaging live sessions via Zoom, focusing on practical application of AI concepts.Lesson Design: Develop tailored lessons that emphasize business relevance and...
-
Specialist - Training
14 hours ago
Pune, Maharashtra, India Etraveli Group Full timeJob DescriptionDescriptionEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip,...
-
Career Growth and Training Specialist
3 days ago
Pune, Maharashtra, India beBeeTraining Full time ₹ 90,00,000 - ₹ 1,20,00,000Job DescriptionWe are seeking an experienced professional to join our team as a Training and Development Specialist. As a key member of the organization, this individual will be responsible for designing, developing, and implementing learning initiatives that align with business priorities.The ideal candidate will have a strong background in talent and...
-
IT Training Specialist
2 days ago
Pune, Maharashtra, India beBeeTrainer Full time ₹ 30,00,000 - ₹ 60,00,000Training Opportunity:We are seeking an experienced IT professional to impart comprehensive training and monitor student life cycles, ensuring high-quality outcomes.Responsibilities:Deliver in-depth instruction on various IT subjects, including hardware, software knowledge, Microsoft Office applications, and internet fundamentals.Provide expert guidance on...
-
IT Training Specialist
5 days ago
Pune, Maharashtra, India beBeeCareer Full time US$ 1,50,000 - US$ 2,00,000IT Trainer RoleWelcome to our training centre, where we aim to create an inclusive learning environment for students who are deaf and hard of hearing.We are committed to providing quality education and holistic development for students with hearing impairments. Our bilingual approach combines sign language and English communication, allowing students to...
-
Process Training Specialist
2 days ago
Pune, Maharashtra, India beBeeTraining Full time ₹ 10,00,000 - ₹ 1,50,00,000Job OpportunityThe Process Training Manager is responsible for identifying and assessing future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers.Key Responsibilities:Develop individualized training plans that address needs and expectations.Conduct effective induction and...
-
Training Development Specialist
2 days ago
Pune, Maharashtra, India beBeeDevelopment Full time ₹ 1,29,66,000 - ₹ 1,68,21,000Job Overview:\helpers with identifying and addressing employee development needs. The position ensures effective training is in place to achieve desired business results. \helpers promote employee training programs, display leadership in guest hospitality, and provide excellent customer service. They help employees identify specific behaviors that...