Customer Support Specialist

2 weeks ago

Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000
  • We are seeking a proactive and results-driven customer support professional to identify opportunities for business growth.
  • Key responsibilities will include pre-screening customer segments, managing login activity, and ensuring high levels of customer satisfaction through proactive understanding and cross-selling.
  • The ideal candidate will be able to build strong relationships with clients both internally and externally, and develop strategic distribution channels.
  • Additionally, the successful individual will be responsible for ensuring compliance with all relevant regulations and guidelines.

Required skills and qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Proficiency in MS Office applications
  • Customer service experience preferably in the financial services industry

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A collaborative and dynamic work environment

Others:

  • Work-Life balance
  • Flexible working hours
  • Supportive team culture

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