Client Liaison Specialist

4 days ago

Ellore, Andhra Pradesh, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 60,00,000

Front Desk Associate

About the Role

We are seeking a skilled Front Desk Associate to provide exceptional customer service and support to our clients. The ideal candidate will be the first point of contact for visitors and clients, ensuring a positive experience while representing our brand image.

The successful candidate will be responsible for:

  • Greeting and welcoming visitors, clients, and prospective buyers, creating a lasting impression.
  • Handling front desk operations including walk-in inquiries, calls, and appointment scheduling.
  • Supporting the sales and CRM teams by managing customer interactions, documentation, and follow-ups.
  • Providing project-related information to visitors and guiding them to the concerned department.
  • Coordinating with internal teams to ensure seamless client experiences.
  • Managing client feedback, queries, and escalating issues for timely resolution.
  • Maintaining records of client visits, inquiries, and interactions for reporting purposes.

The ideal candidate should possess:

  • Excellent communication and interpersonal skills.
  • Pleasant personality, confident, and customer service oriented.
  • Ability to handle client interactions with professionalism and empathy.
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook).
  • Experience in real estate, hospitality, or customer-facing roles is preferred.

Requirements:

  • Degree in Hospitality, Business Administration, or any discipline.
  • Prior experience as a Front Desk Associate or Customer Service Representative is an advantage.

We offer:

  • Opportunity to work with a leading organization.
  • Exposure to client-facing and customer relationship management roles.
  • Growth-oriented work culture with professional training and mentoring.
  • Competitive salary and benefits.

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