
Senior Client Relationship Manager
2 days ago
We are seeking a highly skilled Client Servicing Specialist to join our team in Gurugram.
This is an excellent opportunity for professionals who are passionate about client relationship management and have expertise in both mainline and digital servicing.
As a Client Servicing Specialist, you will act as the key liaison between our agency and our clients. You'll be responsible for ensuring smooth coordination, timely project delivery, and high client satisfaction while working across both mainline and digital marketing campaigns.
The role involves:
- Serving as the primary point of contact for assigned clients, ensuring their requirements are clearly understood and executed.
- Managing and delivering mainline (print, outdoor, TV, radio) and digital (social media, paid ads, content marketing) campaigns end-to-end.
- Working closely with creative, digital, and strategy teams to deliver impactful solutions within timelines.
- Preparing client briefs, campaign reports, and presentations.
- Building long-term, trusting relationships with clients through proactive communication and consistent support.
- Handling multiple accounts simultaneously while maintaining attention to detail and quality.
- Identifying client needs and proposing new ideas to add value and strengthen partnerships.
Requirements:
- Bachelor's degree in Marketing, Business Administration, or related field.
- 2–4 years of experience in client servicing within advertising, marketing, or digital agencies.
- Hands-on experience managing both mainline and digital campaigns.
- Excellent communication, negotiation, and presentation skills.
- Strong project management abilities with a proactive approach.
- Ability to perform well under pressure and meet tight deadlines.
Benefits
This role offers the opportunity to work on diverse campaigns, build strong relationships with clients, and grow professionally in a dynamic environment.
About Us
We are a vibrant team dedicated to delivering exceptional results and fostering long-term partnerships with our clients.
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