Technical Support Specialist
4 days ago
**Technical Support Executive**
Blinkcorp technologies Private limited is seeking a skilled Technical Support Executive to join our team.
About the RoleThe successful candidate will provide exceptional technical support to our customers, ensuring they receive timely and effective assistance. This role requires strong communication skills, attention to detail, and the ability to work independently as well as part of a team.
Responsibilities- Assist customers via phone, email, and in-person support to resolve technical issues.
- Provide technical support for managing website configurations, including Google Search Console issue resolutions (SEO).
- Configure social media channels for automatic posting and handle basic HTML changes in client websites as needed.
- Answer technical questions, provide guidance on best practices, and document support issues and solutions in our ticketing system.
- Good communication skills, with the ability to write clear emails and converse effectively with clients.
- Strong knowledge of HTML & CSS, with experience in technical support or a related field.
- Java or JavaScript knowledge is an advantage, but not mandatory.
- A bachelor's degree in a related field is preferred.
- Experience with a ticketing system is a plus.
- A 5-day week with a professional working culture.
- The opportunity to hone your coding skills and work with experienced developers and cross-functional teams.
- Interacting with clients for support-related discussions.
We estimate that this role comes with an annual salary of approximately **₹800,000** (£8,800) based on market conditions and industry standards.
Join Our TeamBlinkcorp technologies Private limited is a dynamic company that offers a unique blend of innovation and professionalism. If you are a motivated individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.
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