Event Relationship Manager
2 weeks ago
We are seeking an experienced Event Relationship Manager to join our team at Laqshya Live Experiences.
As a key member of our team, you will be responsible for building and nurturing client relationships, managing project execution, and ensuring client satisfaction in every event we deliver. You will act as the bridge between clients and our internal teams, responsible for understanding client needs, communicating them effectively, and ensuring seamless event execution from start to finish.
Key Responsibilities:- Client Relationship Management:
- You will serve as the primary point of contact for clients, building strong and lasting relationships that foster repeat business opportunities.
- You will work closely with clients to understand their goals and objectives and provide tailored event solutions that meet their needs.
- You will regularly update clients on event progress, address any concerns, and provide exceptional post-event follow-up to ensure their satisfaction.
- Project Coordination:
- You will collaborate with internal teams (production, creative, logistics) to ensure smooth project execution, maintaining timelines, budgets, and deliverables for each project.
- You will attend site visits, manage on-site execution, and ensure all client specifications are met to guarantee successful events.
- Strategic Planning and Execution:
- You will work closely with the creative and production teams to conceptualize event ideas aligned with client needs, delivering innovative and engaging experiences.
- You will develop detailed event plans and timelines to ensure the team is aligned on goals and objectives.
- You will oversee and coordinate event setup, troubleshooting any issues that arise in real-time to guarantee a seamless experience.
- Budget and Resource Management:
- You will prepare and manage event budgets, ensuring cost-effectiveness and client satisfaction by negotiating with vendors and suppliers to secure quality services and materials within budget constraints.
- You will track and report expenses, ensuring alignment with the approved budget to maintain financial transparency.
- Post-Event Evaluation:
- You will conduct post-event evaluations to capture feedback and identify areas for improvement, sharing insights with internal teams to optimize future events and client relationships.
- You will ensure all client expectations are exceeded, fostering opportunities for repeat business and delivering exceptional results.
We offer a competitive salary range of $70,000 - $90,000 per annum, commensurate with experience and qualifications.
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