Relationship Manager

1 month ago


Mumbai, Maharashtra, India Redrob Full time
About the Role

The Relationship Manager will play a pivotal role in GyanDhan's B2B vertical by fostering strong partnerships with study abroad admission consultants. This individual will be responsible for engaging with consultants, securing 100% student referrals, and maintaining lasting relationships to ensure GyanDhan is their preferred loan partner for all their students.

Key Responsibilities
  • Partnership Development: Identify and onboard new study abroad admission consultants, building rapport and creating partnerships that result in consistent student referrals.
  • Client Relationship Management: Maintain and strengthen relationships with existing consultants through regular in-person meetings, phone calls, and networking events.
  • Achieve Referral Targets: Ensure 100% of students going abroad through partnered consultants are referred to GyanDhan for loans, driving student referral numbers.
  • Market Insights: Gather insights from consultants about student preferences, market demands, and competitor offerings to improve service and partnership strategies.
  • Consultant Engagement: Organize and participate in events, webinars, or seminars to educate consultants and their students about GyanDhan's offerings.
  • Issue Resolution: Act as the key point of contact for any consultant-related queries or issues, resolving matters in a professional and timely manner to ensure strong partnership bonds.
  • Reporting: Track and report key metrics, including referral rates, consultant satisfaction, and loan approvals, providing regular updates to senior management.
Requirements
  • Minimum 1 year of experience in B2B sales or relationship management, preferably in the education or finance sector.
  • Excellent verbal and written communication skills, with the ability to present professionally and persuasively to consultants and partners.
  • Willingness to travel extensively within assigned territory to meet consultants and partners face-to-face.
  • Strong negotiation and persuasion skills to ensure consultants exclusively refer students to GyanDhan for financing solutions.
  • Proven ability to build and maintain long-term professional relationships.
  • Results-oriented with a track record of achieving targets and driving business growth.

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