Production Support Specialist

4 weeks ago


Bengaluru, Karnataka, India The Nielsen Company Full time
Job Summary

As a Production Support Specialist at The Nielsen Company, you will be responsible for ensuring the smooth operation of our TV rating production system. This includes overseeing the end-to-end measurement production system, managing and maintaining the TAM system, and providing technical support to users and clients.

Key Responsibilities

Manage and maintain the TAM system, ensuring smooth operation and maintenance.
Support production platforms, including installation, configuration, and general maintenance of production platforms on Windows/Linux servers.
Monitor performance, tracking and monitoring the performance of servers, related services, and ensuring correct generation of audio signatures for TV signals.
Control updates and processes, managing updates, security packages, and controlling daily, weekly, and special production processes to ensure smooth operations.
Guarantee integrity, verifying production processes, confirming correct assignment of audiences, and guaranteeing the integrity and backup of information.
Provide technical support and advice to users, install software for internal/external users, and manage system user registrations.

Requirements

Preferably a Systems, Communications, Electronics, Telecommunications Engineer or similar.
Intermediate or advanced English.
Preferably 3 years or more in support, administration, and/or architecture of multiplatform environments or experience in structured voice, data, audio, and video cabling installations.
Maintenance of Hardware and Software Linux (Debian & Red Hat).
Windows Server 2019 & 2022.
Network services (DHCP, DNS, ADDS, WDS, RDS, SNMP, RRAS/VPN).
Routing & Switching.
Database administration (PostgreSQL, MySQL).
Shell Scripting (Windows & Linux).
Perl and/or C programming.
Virtualization technologies (VMware, Citrix).
Structured cabling.
Audio/Video connections and configurations.
Able to work in multicultural groups.

About Nielsen

By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.

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