
Voice and Accent Trainer
1 week ago
We are seeking an experienced trainer with expertise in voice and accent neutralization, communication skills, and corporate training. The ideal candidate will have a strong background in delivering high-quality training programs that enhance the customer experience.
The responsibilities of this role include:
- Designing and implementing customized training interventions to meet the needs of new hires and existing staff.
- Facilitating New Hire Training (NHT) batches on communication, language, culture, and customer handling skills.
- Coaching agents on pronunciation, grammar, clarity, fluency, and overall customer interaction etiquette.
- Developing and updating training content, modules, and materials based on business needs.
This is an excellent opportunity for a skilled trainer to make a positive impact on our organization by developing and delivering engaging training programs that drive results.
-
Achieving Accurate Vocal Expression
1 week ago
Dombivli, Maharashtra, India beBeeProficiency Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Voice and Accent TrainerTo carry out thorough needs analysis by understanding existing skill profiles and designing targeted training interventions to address knowledge and skill gaps across all levels, leading to enhanced performance.We are looking for an experienced professional with 5+ years of experience in language and soft skills training....
-
Voice Process Associate
2 weeks ago
Dombivli, Maharashtra, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 10,00,000Customer Experience SpecialistWe are seeking experienced and dedicated professionals to support our US-based clients in providing exceptional customer service. The ideal candidate should possess excellent English communication skills, a strong background in international voice processes, and the ability to handle high-pressure customer interactions with...
-
Customer Collections Specialist
1 week ago
Dombivli, Maharashtra, India beBeeCollection Full time ₹ 30,00,000 - ₹ 70,00,000About Our RoleWe are seeking skilled professionals to join our collections process. This opportunity is ideal for individuals with experience in international business process outsourcing (BPO) voice processes, particularly those who have worked in collections or customer support.Key Responsibilities:Handle outbound and inbound calls for collections in...
-
Global Operations Trainer
1 week ago
Dombivli, Maharashtra, India beBeeProcess Full time ₹ 15,00,000 - ₹ 1,50,00,000Leading a Business Process Operations team in Gurgaon requires a strategic and organized individual who can identify and assess future and current training needs. As a Training Manager, your primary objective will be to draw up an overall or individualized training and development plan that addresses the needs and expectations of the team.A successful...
-
Customer Service Representative
1 week ago
Dombivli, Maharashtra, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 5,99,999Customer Service Representative Job SummaryThis role is responsible for delivering exceptional customer service support and collections via phone calls.The ideal candidate will have experience in revenue cycle management (RCM) and medical device management (DME) for a minimum of 1 year, with strong verbal and written communication skills and the ability to...
-
Senior Team Manager
2 weeks ago
Dombivli, Maharashtra, India beBeeManagement Full time ₹ 8,00,000 - ₹ 15,00,000Job Title: Senior Team ManagerWe are seeking a skilled professional to lead and oversee voice-based BPO operations.The ideal candidate will manage daily delivery, monitor performance metrics (AHT, CSAT, FCR, SLA), and drive process improvements while ensuring client satisfaction and compliance.Main Responsibilities:Lead voice operations across multiple...
-
Data Collectors
1 day ago
Dombivli, India Datavio.ai Full timeVoice Recording Specialists Needed!Job Description:We are looking for resources to participate in a voice recording project. This task involves recording short phrases with names in different environments using our iOS app. It is a flexible, remote opportunity that you can complete whenever you're able.What You'll Do:Record phrases with names (e.g., "Hi,...
-
Customer Support Executive
2 weeks ago
Dombivli, Navi Mumbai, Thane, India WC Consultancy And Training Services Private Limit Ed Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Title: Customer Support Associate (International Voice Process)Location: Airoli, MumbaiShifts: Rotational Shifts (5 days a week)Weekends Off: 2 Rotational OffsQualification: Undergraduates & Graduates with Excellent Communication SkillsJob Description:We are looking for a Customer Support Associate to handle international voice process interactions. The...