Customer Support Executive

2 weeks ago

Dombivli Navi Mumbai Thane, India WC Consultancy And Training Services Private Limit Ed Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: Customer Support Associate (International Voice Process)

Location: Airoli, Mumbai

Shifts: Rotational Shifts (5 days a week)

Weekends Off: 2 Rotational Offs

Qualification: Undergraduates & Graduates with Excellent Communication Skills

Job Description:

We are looking for a Customer Support Associate to handle international voice process interactions. The ideal candidate should have excellent English communication skills and a strong commitment to long-term stability with the company.

Responsibilities:

  • Handle customer queries and provide effective solutions over calls.
  • Maintain professionalism and ensure high-quality service.
  • Follow company protocols to resolve customer concerns efficiently.
  • Work in rotational shifts with a customer-centric approach.

Requirements:

Excellent English communication skills

Ability to handle customer queries with patience and professionalism

Willingness to work in rotational shifts

Commitment to long-term stability with the company

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