Global Customer Experience Specialist

14 hours ago


Greater Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 2,16,000 - ₹ 3,60,000
Customer Service Representative

This role is designed for individuals who can provide exceptional support to customers. The ideal candidate will have a strong understanding of customer needs and be able to communicate effectively via various channels.

About the Job:

The successful applicant will work in a fast-paced environment, handling multiple customer queries simultaneously while maintaining high levels of satisfaction.

Responsibilities:
  • Respond to customer inquiries via phone, email or chat
  • Provide timely and effective resolutions to customer issues
  • Troubleshoot problems and offer suitable solutions
  • Keep accurate records of customer interactions
  • Follow established procedures and guidelines when interacting with customers

Requirements:

  • A minimum of 6 months to 3 years experience in International Customer Support
  • Excellent written and verbal English communication skills
  • A willingness to work US shifts (7:30 PM to 4:30 AM)
  • Strong analytical and problem-solving skills
  • Ability to multitask and work efficiently in a dynamic environment



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