Process Trainer
4 weeks ago
Job Summary
We are seeking a skilled Process Trainer to join our team at ICCS Ltd. in Noida. As a Process Trainer, you will be responsible for delivering high-quality training to new hires and existing employees, ensuring they have the necessary skills to excel in their roles.
Key Responsibilities
- Conduct process training for new hires, upskill training for existing/new products, and refresher training.
- Maintain and share training reports on time.
- Engage in active interactions with internal and external clients.
- Take on small improvement projects/initiatives in individual capacity or in collaboration with different departments.
- Create and modify training content on a regular basis.
- Coach and mentor team members to improve their capabilities.
- Outbound BPO experience is an added advantage.
Requirements
- Graduate/Postgraduate degree.
- Excellent training throughput and reporting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer
ICCS Ltd. offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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