Process Trainer

4 weeks ago


Noida, Uttar Pradesh, India ICCS Full time

Job Summary:

We are seeking a skilled Process Trainer to join our team at ICCS Ltd. in Noida. As a Process Trainer, you will be responsible for conducting process training for new hires, up-skilling training for existing/new products, and refresher training.

Key Responsibilities:

  • Conduct process training for new hires, up-skilling training for existing/new products, and refresher training.
  • Excellent training throughput of training batches.
  • Maintains and shares training reports on time.
  • Active Interactions with the internal and external clients.
  • Create training content and modify the existing training content on regular basis.
  • Improve team capabilities through coaching and mentoring.

Requirements:

  • Graduate/Post graduate degree.
  • Outbound BPO experience will be an added advantage.

Location:

Noida.

Interview Venue:

ICCS Ltd. C-133B, Sector -2, Noida.

Nearest Metro Station:

Noida Sector - 15 metro station.


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