Cloud Ambassador for Amazon Web Services

23 hours ago


Hyderabad, Telangana, India myGwork Full time
Unlock Your Potential as a Cloud Support Engineer

Are you passionate about delivering exceptional customer experiences in the cloud? Do you thrive in a dynamic environment where no two days are the same? We're seeking a talented Cloud Support Engineer to join our team at Amazon Web Services (AWS) and help shape the future of cloud computing.

About the Role

This is a unique opportunity to work with leading-edge technologies, develop your expertise in cloud computing, and collaborate with a diverse group of professionals who share your passion for innovation. As a Cloud Support Engineer, you will be responsible for:

  • Providing expert-level support to customers through various channels, including phone, email, and live chat.
  • Applying advanced troubleshooting techniques to resolve complex technical issues and deliver tailored solutions to our customers.
  • Working closely with cross-functional teams to drive customer satisfaction, improve processes, and enhance our services.
About Us

AWS is the world's most comprehensive and broadly adopted cloud platform, trusted by companies of all sizes and industries. Our inclusive team culture values diversity, equity, and inclusion, providing a supportive environment for employees to grow and thrive. As an AWS employee, you'll have access to ongoing learning opportunities, mentorship programs, and career-advancing resources to help you achieve your goals.

Requirements

To succeed in this role, you'll need:

  • A bachelor's degree or equivalent experience in a technical field.
  • At least 2 years of relevant experience in technical support or system administration.
  • Strong understanding of database performance tuning and troubleshooting, as well as experience with Linux/Windows system administration fundamentals.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
What We Offer

We're committed to providing a comprehensive compensation package that includes:

  • An estimated salary range of $120,000 - $180,000 per year, depending on location and experience.
  • A competitive benefits program, including medical, dental, and vision insurance, as well as retirement savings plans.
  • Ongoing learning and development opportunities, including training, certifications, and conference sponsorships.


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