Base Manager
4 weeks ago
Rentokil PCI is a leading pest control service provider in India, part of the Rentokil Initial group. Our mission is to deliver exceptional customer service and set new standards for the industry.
Job SummaryWe are seeking a highly skilled and experienced Base Manager to join our team. The successful candidate will be responsible for generating new business opportunities, implementing operations strategies, and achieving assigned P&L targets.
Key Responsibilities- Plan and achieve segment-wise revenue targets as per the annual operating plan.
- Achieve revenue targets with consistent performance on a monthly basis.
- Ensure profitable business performance and expansion of Rentokil PCI's services in selected segments.
- Implement corporate credit policies within stipulated timelines.
- Convert built-up databases into business opportunities and develop new business.
- Execute systems and processes to optimize base/branch operations.
- Analyze competitor activity and plan strategies to meet challenges.
- Ensure on-time service delivery with precision and at pace.
- Identify service gaps and implement continuous monitoring, audit, and improvement plans.
- Manage customer contact and relations to achieve target customer retention.
- Monitor and control costs, including manpower, chemical/material consumption, and equipment usage.
- Ensure effective budgeting to yield good ROI at the base/branch.
- Ensure all services are delivered on time, with minimal backlog, to facilitate on-time renewal.
- Regularly monitor operations KPIs with the operations team and service planners.
- Bachelor's degree in a related area and minimum 5 years of experience in sales or operations, team handling, and problem-solving skills.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
- Ability to analyze complex data and make informed decisions.
- Strong problem-solving and analytical skills, with the ability to identify and implement solutions.
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Rentokil PCI is committed to building an inclusive and diverse workplace, welcoming people of all backgrounds and perspectives.
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