
Remote Desktop Support Specialist
3 days ago
We are seeking a skilled professional to provide technical support for desktops, laptops, and peripherals.
Main Responsibilities:
- Monitor and respond to incidents via ticketing system within established timelines
- Perform remote troubleshooting and escalate unresolved issues
- Support users across different time zones and ensure minimal downtime
- Maintain logs of shift activities and handover reports for continuity
- Collaborate with global teams for coordinated support
Key Requirements:
- 3+ years of experience in desktop support, remote desktop support, or a related field
- Strong knowledge of Windows operating systems and applications
- Ability to work in a hybrid mode and collaborate with global teams
Benefits:
- A dynamic and open culture that values innovation and teamwork
- The opportunity to work with a global team and contribute to the success of our clients
- A competitive salary and benefits package
About the Role:
We offer a challenging and rewarding environment where you can develop your skills and expertise. Our team is committed to delivering high-quality services that meet the needs of our clients and drive their digital transformation.
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