Remote Desktop Support Specialist

3 days ago


Rajahmundry, Andhra Pradesh, India beBeeDesktop Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Desktop Support Specialist

We are seeking a skilled professional to provide technical support for desktops, laptops, and peripherals.

Main Responsibilities:

  • Monitor and respond to incidents via ticketing system within established timelines
  • Perform remote troubleshooting and escalate unresolved issues
  • Support users across different time zones and ensure minimal downtime
  • Maintain logs of shift activities and handover reports for continuity
  • Collaborate with global teams for coordinated support

Key Requirements:

  • 3+ years of experience in desktop support, remote desktop support, or a related field
  • Strong knowledge of Windows operating systems and applications
  • Ability to work in a hybrid mode and collaborate with global teams

Benefits:

  • A dynamic and open culture that values innovation and teamwork
  • The opportunity to work with a global team and contribute to the success of our clients
  • A competitive salary and benefits package

About the Role:

We offer a challenging and rewarding environment where you can develop your skills and expertise. Our team is committed to delivering high-quality services that meet the needs of our clients and drive their digital transformation.



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