Customer Experience Specialist

1 week ago


Madurai, Tamil Nadu, India beBeeCustomerInsights Full time ₹ 30,00,000 - ₹ 50,00,000
Meaningful Customer Experiences

We aim to deliver exceptional customer experiences by listening to our customers and understanding their challenges.

The Role of the Customer Insights Associate

  • Preparing and maintaining reports to track key performance trends.
  • Analyzing data to identify patterns, gaps, and opportunities for growth.
  • Engaging with customers through calls to capture feedback and understand their pain points.
  • Providing actionable insights to internal teams to enhance overall customer satisfaction.
  • Collaborating with cross-functional teams to ensure data accuracy and consistency.
What We Are Looking For

We seek a detail-oriented, analytical professional who brings both data skills and empathy to the table. Specifically:

  • A minimum 6 months of experience in MIS or Data Analysis.
  • A strong analytical mindset with problem-solving ability.
  • Proficiency in Excel (basic to advanced).
  • Good communication skills with the ability to connect empathetically with customers.
  • A customer-first mindset and eagerness to contribute to continuous improvement.


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