
Service Delivery Transformation Manager
1 day ago
Job Overview:
","We are seeking an accomplished Transformational Leader to spearhead our Service Delivery function. As a pivotal leader, you will be expected to provide strategic guidance and direction during this exciting and transformative time for the company.
","This unique opportunity requires an individual who can drive teams to remediate problems, provide root cause analysis, and establish a motivated and skilled service delivery workforce.
","The role involves leading and supervising Service Delivery Supervisors and client teams to ensure client satisfaction, work quality, and efficiency.
","You will also oversee daily operations, identify departmental projects, and realize corporate goals and strategies.
","Key Responsibilities:
","- Manage talent inventory","
- Coach direct reports","
- Develop high-potential employees","
- Oversee client services","
- Drive business growth","
- Solve complex problems","
- Manage projects","
- Foster employee engagement
What We Offer:
","- A dynamic and challenging work environment","
- Opportunities for professional growth and development","
- A collaborative and supportive team","
- A competitive compensation package
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