SLA Service Delivery Manager

Job Title:IT Service Delivery Director">Location:Pune, India.">Job Purpose:The IT Service Delivery Director is responsible for ensuring the seamless delivery of IT services across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change management, and driving continuous improvement in service quality...

As a seasoned service delivery professional, you will be responsible for leading our Java-based projects and driving high-performance delivery.About the Role:Lead end-to-end delivery of Java projects by overseeing Agile teams ensuring timely, secure delivery.Drive client engagement, delivery KPIs, and continuous improvement through effective stakeholder...

Job Title:Service Delivery ManagerAre you a results-driven leader seeking to optimize team performance and customer satisfaction? We are looking for an exceptional Service Delivery Manager to oversee a group of team members, ensuring the delivery of high-quality service to clients.Key Responsibilities:Supervise day-to-day activities of team members,...

Job Overview:">We are seeking an experienced and highly motivated service operations leader to oversee and manage our service delivery operations, ensuring timely and efficient service delivery across electrical and mechanical systems.">The ideal candidate will have a proven track record in managing service teams, portfolio management, subcontractor...

About Our TeamOur team is looking for a seasoned IT service management professional with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement.Job Responsibilities:Develop and deliver training programs for our graduate trainees on ITSM principles, ITIL practices, and service delivery models.Mentor and...

Service Assurance Manager is responsible for ensuring the quality, reliability, performance of services delivered to customers, oversee service delivery, manage SLAs, implement strategies to enhance customer satisfaction and operational efficiency.

Role PurposeThe purpose of the role is to ensure excellent customer servicedelivery of all technology solutions and products to clients througheffective project management service metrics tracking budgetmanagement issue resolution optimal resource allocation andmaintenance of a skilled team of all delivery resources for the clientDo Oversee and...

Job OpportunityThis role is for a Service Delivery Manager to oversee the delivery of IT production systems and services.The successful candidate will be responsible for:Supporting the service management lifecycle to ensure client satisfaction and effective risk managementProviding operational support to ensure production systems remain online and...

Job Opportunity: Customer Service RepresentativeAbout the Role:Professionals are sought to join our team as customer service specialists, ensuring every interaction is handled with care and professionalism.Key Responsibilities:Handle customer service interactions via calls while delivering timely and accurate service, maintaining productivity...

Position Overview:This role is part of Lenovo's Services organization (TSD-ISS India) and is responsible for managing field service delivery operations in the East India region. The Service Delivery Manager will lead operational performance with Authorized Service Partners (ASPs), drive customer experience improvements, and support Lenovo's post-sales...