IT Service Delivery Manager
1 week ago
Job Title: IT Service Delivery Manager
Location: Pune, India
Salary Estimate: ₹1,200,000 - ₹1,800,000 per annum
About the Role:
The IT Service Delivery Manager will be responsible for ensuring that our services run according to the defined service level agreement. This includes monitoring the service, performing updates when available, and responding to customer queries and requests.
Key Responsibilities:
• Monitor the service to ensure availability and usability by customers
• Perform updates of the service with minimal disruptions
• Respond to customer queries about the service and its usage
• On-board new projects to the service
• Support the annual renewal of licenses
Requirements:
This role requires strong expertise in Python and C++, experience in using Coverity or similar static analysis tools, and knowledge of Continuous Integration and DevOps environment.
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