Senior Delivery Manager
1 week ago
Birlasoft is a leading provider of digital transformation services, where domain expertise, enterprise solutions, and cutting-edge technologies converge to redefine business processes. We take pride in our consultative approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation.
We are part of the CK Birla Group, a multibillion-dollar enterprise with a 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities.
Job OverviewThe Senior Delivery Manager will be responsible for driving vertical growth, P&L management, sales & client management, service delivery & project management, performance management, and resource management & utilization. This role requires a highly skilled delivery leader who can govern delivery for all projects, liaison with offshore counterparts, and ensure customer commitments are met.
Key Responsibilities- P&L Management: Create, strategize, and sign off P&L budgets along with Sub-vertical leaders. Ensure the vertical achieves its MTD/YTD, Q on Q targets: Revenue, EBTIDA, Operational metrics - EE and EN, and aligned SG&A costs.
- Sales & Client Management: Create strategies and deliver best-in-class service to clients, ensuring renewals of existing partnerships. Identify opportunities for cross-sell in existing accounts, co-own, support, and propose new domain offerings/cross-sell to existing clients.
- Service Delivery & Project Management: Project, Program, and Portfolio Management, Process Improvement, Change Management, Risk Management, Financial Reporting, Six Sigma, DMAIC, Agile, SCRUM, Lean, Account Management, Business Development, Quality Assurance, Business Analysis, Cloud Operation.
- Performance Management: Excellent People Management skills with strong ability to lead & mentor the team. Cascade vertical level goals to practice and account delivery teams. Manage performance, rewards, careers, and appraisals for teams.
- Resource Management & Utilization: Own operating plans and identify overall resourcing and project staffing requirements along with RMG. Periodically review overall people operating plan and utilization.
This role requires a highly skilled delivery leader with hands-on experience in defining and implementing strategy programs in business transformation. The ideal candidate should have experience in pricing & new product/service design, leveraging analytics to design new products and services in the banking and financial services space.
A Postgraduate or any other professional qualification is required. Excellent communication and interpersonal skills, with the ability to lead and mentor a team, are essential.
Compensation PackageThe estimated annual salary for this role is ₹30,00,000 - ₹50,00,000 depending on location and experience.
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