IT Delivery Lead

2 weeks ago


Pune, Maharashtra, India Shework Full time

Job Overview

We are seeking a skilled IT Delivery Lead to oversee the end-to-end delivery of IT staffing solutions for our clients. This role involves coordinating with recruiters, ensuring fulfillment of client requirements, and delivering top-quality talent on time.

About Shework

At Shework, we pride ourselves on providing exceptional service to our clients. We are a dynamic and collaborative team that is passionate about delivering results-driven solutions.

Salary and Benefits

The estimated salary for this position is between $80,000 and $120,000 per year, depending on experience. In addition to a competitive salary, we offer opportunities for career growth and professional development in a dynamic and collaborative work environment.

Key Responsibilities

  • Client Management: Act as the primary point of contact for clients, ensuring clear communication and understanding of staffing needs. Develop and maintain strong client relationships to ensure high levels of satisfaction.
  • Delivery & Fulfillment: Oversee and coordinate the delivery of IT staffing solutions, ensuring alignment with client requirements and deadlines. Manage the recruitment team, guiding them in sourcing, screening, and presenting top candidates to meet client needs.
  • Team Leadership: Lead and mentor a team of recruiters, providing direction, feedback, and motivation. Coordinate team efforts to meet client expectations, performance targets, and quality standards.
  • Process Improvement: Continuously monitor delivery processes and implement improvements for greater efficiency and effectiveness. Develop and maintain best practices for candidate sourcing, screening, and delivery.
  • Reporting & Analysis: Track and report on KPIs such as time-to-fill, client satisfaction, and placement success rate. Provide regular updates to senior management on delivery performance and key metrics.

Qualifications:

  • Bachelor's degree in Business, Human Resources, or a related field; Master's degree is a plus.
  • 5+ years of experience in IT staffing, with at least 2 years in a managerial or team lead role.
  • Strong knowledge of IT industry roles, technologies, and market trends.
  • Excellent client management and communication skills.
  • Demonstrated ability to lead a team in a fast-paced, deadline-driven environment.
  • Proficiency in ATS (Applicant Tracking Systems) and CRM tools.


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