Senior Debt Collector

1 week ago

Bengaluru Bangalore Chennai Ahmedabad, India beBeeDebtrecovery Full time ₹ 9,00,000 - ₹ 12,00,000

Debt Recovery Specialist Role

Job Description:

This role is responsible for supervising assigned accounts, closely monitoring Member accounts with overdue payments, and identifying unresolved debts. The position involves reviewing account histories, analyzing payment patterns, and tracking delinquent accounts to ensure timely intervention.

Key Responsibilities:
  • Account Supervision: Proactively monitor Member accounts with overdue payments, ensuring consistent communication and reminding them of their obligations.
  • Repayment Plan Development: Develop and implement effective repayment plans tailored to each Member's financial situation, ensuring clear, achievable, and agreed-upon repayment terms.
  • Monthly Payment Processing: Oversee the timely and accurate processing of all monthly payments from Members with overdue accounts, keeping track of payments due and addressing any discrepancies.
  • Effective Collection Techniques: Research and implement effective debt collection techniques and best practices that comply with legal requirements and company policies, maximizing recovery while maintaining positive customer relationships.
  • Member Queries: Respond to all Member account queries promptly and professionally, addressing concerns regarding balances, payment schedules, or disputes, and providing clear, well-explained responses.
  • Target Orientation: Maintain a target-oriented approach by consistently meeting or exceeding debt recovery goals, requiring strong time management skills, tracking individual and team performance, and reporting on progress toward meeting collection targets.

Required Skills and Qualifications:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proven experience in debt recovery or a related field

Benefits:

  • A challenging and rewarding career opportunity
  • Ongoing training and professional development
  • A dynamic and supportive work environment
Others:

This role offers a unique opportunity to make a real difference in the lives of Members while developing your skills and expertise in debt recovery. If you are a motivated and results-driven individual looking for a new challenge, we encourage you to apply.

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