US debt collector

3 days ago


Bengaluru, Karnataka, India skit Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Key Responsibilities of a US Debt Collector:

  • Tracking and Identifying Outstanding Debts: Monitoring assigned accounts and identifying those with outstanding payments.
  • Developing Collection Strategies: Planning and implementing courses of action to recover debts, including negotiating payment plans and deadlines.
  • Contacting and Communicating with Debtors: Reaching out to debtors, either by phone or mail, to discuss their payment status and request repayment.
  • Handling Customer Inquiries and Complaints: Addressing customer questions and concerns regarding their accounts, debt, and collection efforts.
  • Negotiating Payment Plans: Working with debtors to establish payment plans that they can reasonably meet.
  • Investigating Discrepancies: Addressing and resolving any discrepancies or issues related to the accounts
  • Maintaining Accurate Records: Keeping detailed records of all communications, payment arrangements, and other relevant information.
  • Complying with Legal and Ethical Standards: Ensuring all collection activities are in accordance with relevant laws and regulations, including the Fair Debt Collection Practices Act (FDCPA)
  • Escalating Complex Cases: Referring difficult or abusive debtors to supervisors or legal counsel.


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