
Document Development Specialist
2 days ago
This role is responsible for creating high-quality documentation for a variety of products.
- Collaborate with cross-functional teams to determine the scope and objectives of documentation projects.
- Develop and maintain product documentation, including user guides, technical manuals, and Knowledge Base articles.
- Work closely with developers and sales engineers to ensure that documentation accurately reflects product features and functionality.
- Analyze customer feedback and internal data to identify areas for improvement in documentation.
- Apply knowledge of Agile methodologies to prioritize and manage multiple documentation projects simultaneously.
- Stay up-to-date with industry trends and best practices in documentation development.
To be successful in this role, you will need:
- A minimum of 3 years of experience in technical writing or a related field.
- Excellent written and verbal communication skills.
- Ability to understand complex technical concepts and communicate them effectively to a wide range of audiences.
- Knowledge of Agile project management principles and practices.
- Experience working in an IT environment and familiarity with cybersecurity concepts is highly desirable.
In return for your expertise, we offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
The ideal candidate will possess:
- Strong technical writing skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Knowledge of MadCap Flare or other documentation tools is an advantage.
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