
Documentation Specialist
3 days ago
We are seeking a skilled Technical Documentation Specialist to create and maintain high-quality documentation that supports our product suite.
- Create user guides, FAQs, API documentation, SOPs, and release notes.
- Review and edit existing documentation for accuracy, relevance, and effectiveness.
- E nsure content adheres to company standards, including branding and style guide requirements.
- Collaborate with subject matter experts to produce detailed technical specifications.
- Translate complex concepts into easy-to-understand language and images.
This role involves close collaboration with cross-functional teams, including engineering, product, customer success, and sales.
Key Responsibilities:- Documentation Development: Create and maintain accurate, relevant, and effective documentation.
- Collaboration: Work with SMEs to produce comprehensive technical specifications.
- Documentation Review: Review and edit existing documentation to ensure quality and consistency.
- Bachelor's degree in English, Journalism, Communications, or a similar field.
- 1-3 years of experience in technical writing or procedural writing.
- Proven ability to write clear, concise, and accurate technical documentation.
- Familiarity with use of CMS and version control programs, preferably Git.
- Familiarity with use of Atlassian tools for project management.
- Familiarity with word processing tools, including GSuite, Word, and Adobe.
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