CRM Relationship Strategist

2 weeks ago


Thiruvananthapuram, Kerala, India beBeeCustomerRelationship Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title:

CRM Manager

At our organization, we are seeking a skilled CRM Manager to develop and implement customer relationship strategies. This role is crucial in fostering customer loyalty and retention.

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  • Our ideal candidate will analyze customer data to gain valuable insights and drive business growth.
  • They will be responsible for managing CRM software and coordinating with sales and marketing teams to ensure seamless communication.
  • The successful candidate will also work on market segmentation and collaborate with project management to achieve continuous improvement.

Key Qualifications:

We are looking for an individual with strong analytical skills, excellent communication skills, and experience in sales and market segmentation. The ideal candidate will have a proven track record of working in a fast-paced environment and possess a bachelor's degree in Business Administration, Marketing, or a related field.

Familiarity with CRM platforms (WebEngage, MoEngage, etc) and the ability to build sustainable revenue streams from loyalty and retention are highly desirable. Our ideal candidate will be able to map and own the repeat customer journey, nudge and retain existing customers, and drive business growth through effective customer service.



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