Top Office 365 Support Specialist

3 days ago

Pune, Maharashtra, India beBeeEmail Full time ₹ 5,00,000 - ₹ 8,00,000

Job Title: Email Support Specialist

Description:

We are seeking a skilled professional to join our team as an Email Support Specialist. In this role, you will be responsible for providing top-notch support for Office 365 services, including Exchange Online, Outlook, and other email-related services.

You will manage user mailbox quotas, support legal discovery, regulatory compliance, and other auditing and reporting activities. Additionally, you will coordinate with our configuration team to set up Microsoft ISA firewalls and provision new user/shared mailboxes in Office 365.

Your expertise will also be required to handle spam blocking, rules modifications, and email flow-related issues. You will resolve Outlook connection issues, calendar issues, and email flow-related issues, ensuring seamless email communication across the organization.

As an Email Support Specialist, you will address external users' mail flow issues and Office 365 groups issues, manage spam filtering, whitelisting domains or IP/senders, and archive email issues. You will provide support for ADFS issues and troubleshoot AAD connect errors, ensuring compliance with Office 365 security protocols.

To succeed in this role, you will need strong analytical, design, testing, documentation, and implementation skills. Excellent problem-solving abilities and experience in resolving medium-high complexity items are essential.

We are looking for someone with a university degree in a relevant field or equivalent combination of education and experience. You should have 5-6 years of experience in IT operations, with a focus on email, Exchange, web mail, messaging, and related services.

Requirements:
  • University degree in a relevant field or equivalent combination of education and experience.
  • 5-6 years of experience in IT operations, with a focus on email, Exchange, web mail, messaging, and related services.
  • Strong analytical, design, testing, documentation, and implementation skills.
  • Excellent problem-solving abilities and experience in resolving medium-high complexity items.
  • Familiarity with Office 365 services, Exchange Online, Outlook, and other email-related services.
  • Knowledge of Office 365 security protocols and AAD connect.
  • Strong communication and collaboration skills.
Additional Information:
  • No direct reports.
  • Support includes multiple countries/locations.
  • Rotating on-call for operational issues

  • L1 Support Engineer

    1 hour ago

    Pune, Maharashtra, India Flynaut Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About Flynaut LLCFlynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. With...

  • IT Support Specialist

    2 days ago

    Pune, Maharashtra, India Zeta-V Technology Solutions Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    IT Support Specialist About Us Our client is a forward-thinking mid-market information services and research firm poised for growth, serving clients in the financial services and insurance sectors. We are setting up an office in Pune, India to accommodate our growth needs. The team in India will be primarily made up of research and data associates and will...

  • Video Conferencing Support Specialist

    1 week ago

    Pune, Maharashtra, India beBeeProfessional Full time ₹ 9,00,000 - ₹ 12,00,000

    Technical Support Specialist Job DescriptionWe are seeking a skilled technical support specialist to provide top-notch technical assistance for video conferencing and Microsoft 365 Business Voice solutions.Key Responsibilities:Provide exceptional customer support via phone, email, and chat platforms.Troubleshoot complex technical issues related to video...

  • IT Email Support Specialist

    2 days ago

    Pune, Maharashtra, India beBeeEmailSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job SummaryOur team seeks an IT Email Support Specialist to provide high-level technical support for Office 365 services, including Exchange Online and Outlook.About the RoleThe ideal candidate will have a strong analytical mind, excellent problem-solving skills, and experience in resolving medium-high complexity issues. You will work closely with our...

  • Support Specialist

    1 day ago

    Pune, Maharashtra, India beBeeTelecommunications Full time ₹ 18,00,000 - ₹ 28,00,000

    At the forefront of technology, we strive to push boundaries and redefine possibilities.Job Overview:We are seeking a skilled professional to provide expert support for Exchange online, OneDrive, SharePoint, and Microsoft Teams telephony and related audio video services infrastructure as well as other O365 services.The successful candidate will act as a team...

  • Junior Technical Support Specialist

    2 days ago

    Pune, Maharashtra, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000

    Are you looking for a career boost in IT support?We are seeking enthusiastic and customer-focused L1 Support Engineers to join our team. As a first-line technical support specialist, you will be the first point of contact for IT support via email, phone, or ticketing system.Job DescriptionFlynaut is a global leader in digital transformation, partnering with...

  • IT Support Specialist

    2 weeks ago

    Pune, Maharashtra, India beBeeOffice Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Opportunity: IT Support Expert 1. We seek a seasoned IT professional with expertise in managing Office365 admin console.2. Proficiency in implementing Office365 tools like OneDrive and Skype for business, teams is essential.3. Familiarity with Office365 PowerShell commands and hands-on experience are required.4. Candidates should have knowledge of...

  • IT Support Specialist

    9 hours ago

    Pune, Maharashtra, India beBeeCustomerExperience Full time ₹ 9,00,000 - ₹ 12,00,000

    Service Delivery ExpertThis is a pivotal role in our team, requiring exceptional communication and problem-solving skills to deliver top-notch support to clients.Main Responsibilities:Maintain high efficiency in handling escalated calls from the support team.Resolve tickets within agreed service level agreements of ticket volume and time.Adhere to quality...

  • Microsoft 365 SharePoint Specialist

    7 days ago

    Pune, Maharashtra, India M365Connect Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Role: Microsoft 365 SharePoint Specialist Location: Remote We are a fast-growing European startup specializing in Microsoft solutions. Our team is passionate about innovation, collaboration, and building a strong brand presence across digital platforms. We're looking for motivated individuals eager to learn and grow with us Job Overview:We are looking...

  • Dynamics 365 Solutions Architect

    2 days ago

    Pune, Maharashtra, India beBeeDeveloper Full time ₹ 90,00,000 - ₹ 1,50,00,000

    Job OpportunityYou have the chance to embark on a stimulating career journey with a renowned organization, empowering you to shape your future and drive innovation. Join a collaborative community of like-minded professionals who share your passion for technology and making a meaningful impact.Your RoleWe are seeking an experienced Microsoft Dynamics 365...