Technical IT Support Specialist

1 week ago


Bareilly, Uttar Pradesh, India beBeeSystemAnalyst Full time ₹ 8,00,000 - ₹ 10,00,000
Job Description:

We are seeking a highly skilled System Analyst/IT Support professional to provide top-notch support to end-users, addressing hardware, software, and networking issues while maintaining excellent working relationships with users and peers.

Key Responsibilities:
  • Resolve L1 Desktop Support up to end-user level for hardware, software, and networking problems.
  • Perform troubleshooting, including concepts such as networking, TCP/IP, and LAN troubleshooting.
  • Provide technical assistance using MS Office applications.
  • Familiarity with Active Directory, DNS, DHCP, Azure, Windows 10 and 11, and Windows Server OS 2016 is required.
  • Knowledge of antivirus, VPN, endpoint security applications, and desktop applications is essential.
Required Skills and Qualifications:

The ideal candidate should possess at least 6 months to 2 years of technical support experience. Excellent verbal and written communication skills, as well as interpersonal skills, are necessary for success in this role.

Benefits:

As a valued member of our team, you will have the opportunity to work outside core business hours as required and support on holidays.



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