
Healthcare Operations Manager
10 hours ago
Job Title: Operations Specialist for Healthcare Workforce Management
Location: Remote/Onsite in India, as applicable
Contract: Long-Term Engagement
Job Summary:
We are seeking a seasoned operations specialist to provide critical support for healthcare workforce management. The ideal candidate will possess hands-on expertise in timekeeping and scheduling systems.
Key Responsibilities:
- Deliver daily operational support for healthcare timekeeping and scheduling systems.
- Configure shifts, leave policies, time rules, and rotational schedules in Workday and ShiftWizard.
- Troubleshoot user punch errors, clock integrations, and badge access issues using Dormakaba/Kronos.
- Collaborate with HR, Payroll, and Operations teams to ensure accurate scheduling and time tracking.
- Maintain comprehensive documentation for configurations, system rules, and integrations.
- Participate in audits, system upgrades, validation, and testing cycles.
Required Skills & Qualifications:
- Minimum 3 years of experience in ERP system support, specifically in timekeeping and scheduling systems.
- Functional knowledge of Workday Timekeeping (or equivalent systems).
- Prior experience with ShiftWizard or similar workforce scheduling tools is preferred.
- Familiarity with badge systems and healthcare workforce compliance regulations.
- Excellent attention to detail, effective communication, and cross-functional collaboration skills.
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