Luxury Client Relationship Specialist

5 days ago


Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

About this role: We're seeking a proactive and detail-oriented professional to manage client relationships and ensure an exceptional experience for luxury clientele.

The ideal candidate thrives in a client-focused environment, is organized, and contributes to both daily execution and long-term improvements in customer engagement.

  • Key Responsibilities:
  • Client Engagement & Support:
    • Manage client interactions via calls, WhatsApp, email, and in-person communication.
    • Provide timely, professional, and solution-oriented responses.
    • Maintain accurate customer records, order details, and communication logs.
  • Career Development:
    • Pursue ongoing training and development opportunities to enhance skills and knowledge.
    • Work closely with sales, marketing, and production teams to drive business growth.
    • Collaborate with cross-functional teams to deliver high-quality results.
  • Personal Qualities:
    • Affinity for building strong, lasting relationships with clients.
    • Excellent communication and interpersonal skills.
    • Ability to adapt to changing priorities and deadlines.
  • What We're Looking For:
  • Experience: 2-4 years in CRM, luxury retail, or related fields.
  • Skills & Tools: Proficiency in CRM tools, MS Office; strong analytical and problem-solving skills.
  • Attributes: Customer-focused, proactive, organized, and solutions-driven.
  • Benefits:
  • Ongoing career development and training opportunities.
  • A collaborative and dynamic work environment.
  • Opportunities to grow professionally and personally.


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