
Chief Technical Operations Specialist
1 week ago
Job Overview
We are seeking a seasoned Senior Site Reliability Engineer to join our SRE team. As an embedded technical expert, you will play a key role in solving complex production issues, guiding development teams, and building tools that improve system resilience and observability.
This is not a traditional SRE role, where you will be responsible for driving results across organizational boundaries. You will work closely with dev teams to guide them through performance, reliability, and architectural challenges.
- Investigate and resolve high-impact production issues across infrastructure and applications.
- Embed with dev teams to provide guidance on performance, reliability, and architectural challenges.
- Participate in incident response bridges as a technical expert.
- Design and develop tools and scripts to detect vulnerabilities, automate checks, and improve system visibility.
- Conduct post-incident audits and ensure follow-through on remediation.
- Collaborate with DBAs, network engineers, and platform teams to unblock and resolve issues.
- Proactively identify issues and drive them to resolution without waiting for direction.
- 10+ years of experience in SRE or DevOps roles.
- Deep expertise in Kubernetes (deployment, troubleshooting, performance tuning), Networking (firewalls, routing, connectivity issues), Relational Databases (patching, auditing, performance tuning)
- Strong scripting skills (e.g., Python, Bash) for tooling and automation.
- Experience with operations and development, and the ability to debug at the code layer.
- Proven ability to lead through influence and solve problems across teams.
- Comfortable navigating organizational blockers and driving issues to resolution.
- Experience with incident response and postmortem processes.
- Familiarity with monitoring and observability tools (Splunk Observability, Dynatrace, Datadog, Grafana, Prometheus etc.).
- Ability to mentor and coach other engineers and development teams.
- Strong communication, and the ability to explain complex technical issues clearly to both technical and non-technical audiences.
- Ability to work cross functionally with DBAs, network engineers, developers, and leadership.
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