Technical Support Specialist

3 days ago


Guntur, Andhra Pradesh, India beBeeTechnical Full time US$ 1,00,000 - US$ 1,50,000
Job Title: Technical Support Specialist

We are seeking a highly skilled individual to join our international customer service team as a Technical Support Specialist.

This is an exciting opportunity to work with global clients via phone, email, or chat, ensuring exceptional customer satisfaction and professionalism.

Key Responsibilities:
  1. Provide technical assistance to customers via various communication channels.
  2. Respond to customer inquiries in a timely and professional manner.
  3. Analyze and resolve customer complaints in accordance with company policies.
  4. Collaborate with internal teams to ensure seamless customer service delivery.
Requirements:
  • Bachelor's degree in a relevant field (e.g., computer science, engineering).
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of software applications and technical support procedures.
Benefits:
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a dynamic and supportive team.
About the Role:

This role offers a unique opportunity to make a real difference in the lives of our customers. If you are passionate about delivering exceptional customer service and have a strong technical background, we encourage you to apply.



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