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UCCE Network Engineer

3 weeks ago

Salem, Tamil Nadu, India beBeeNetwork Full time ₹ 1,45,15,200 - ₹ 2,59,20,000
Job Overview:

We are seeking an experienced and skilled VoIP engineer to install, configure and manage our Unified Contact Centre Enterprise (UCCE) components. The ideal candidate will have a strong background in network engineering and excellent communication skills.

Key Responsibilities:
  • Installation and Configuration: Install and configure UCCE components including ICM, CVP, CUIC, Finesse, CCMP, VVB, CUSP
  • Collaboration: Collaborate with cross-functional teams to design and implement efficient call flows
  • Technical Support: Provide consulting and technical support to clients and internal stakeholders
  • Troubleshooting: Troubleshoot and resolve issues related to UCCE components and deployments
  • Solution Design: Participate in solution design discussions and contribute to high-level architecture planning
Requirements:
  • Proven experience in installation and configuration of UCCE components
  • Strong consulting skills with excellent communication and presentation abilities
  • Basic troubleshooting and design knowledge of UCCE components and call flows
Preferred Skills:
  • High-level design understanding of UCCE architecture
  • In-depth knowledge of CVP deployment model call flows
Additional Information:

The successful candidate will be responsible for ensuring the smooth operation of our UCCE system and providing expert technical advice to internal stakeholders.