Global ICT Infrastructure Support Specialist

1 day ago


Mumbai, Maharashtra, India John Cockerill Full time

System Support Engineer Job Description

About John Cockerill

We are an international company with a challenging and multifaceted working environment. Our diverse team offers career development opportunities, an inclusive corporate culture, and a competitive remuneration package.

The position is based in Mumbai, with support from all John Cockerill Group offices worldwide and daily collaboration with the system team in Belgium. Occasional travel may be required.

Job Summary:

  • Operational management and support of the infrastructure and ensure the smooth running of the network, servers and system applications.
  • Resolving incidents that could not be resolved by the Service Desk or generated by the monitoring system.
  • Installations, updates, tests, planning and configuration of the infrastructure.
  • Collaborate with local IT teams for technical scoping for any local need in datacentre implementations.
  • Ensuring the highest levels of systems and infrastructure availability.

Requirements:

  • Minimum 7 to 10 years of relevant experience in managing large Windows server based platforms.
  • Very good knowledge of Windows operating systems and working knowledge of Microsoft Active Directory, ADFS, Exchange, IIS, SCCM.
  • VMware Virtual Infrastructure Management Knowledge.
  • Knowledge of network switching: TCP/IP, subnetwork calculations, VLAN concepts, firewall.
  • Fluent in English both spoken and written as he is going to work at global level.

Additional Skills:

  • Knowledge of Linux.
  • Experience working for an international group.

Personal Qualities:

  • Critical thinking and analytical skills.
  • Problem-solving skills.
  • Excellent communication and interpersonal skills.

Compensation & Benefits:

The salary range for this position is ₹1,200,000 - ₹1,500,000 per year, depending on experience. Additional benefits include medical insurance, retirement plan, paid time off, and training opportunities.

About Working with Us:

At John Cockerill, we value our employees' well-being and offer a supportive work environment. We encourage professional growth, diversity, and inclusion, and strive to make a positive impact on our community.



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