"System Support Specialist"

3 weeks ago


Mumbai, Maharashtra, India John Cockerill Full time

Job Overview

We are seeking a skilled System Support Specialist to join our ICT department. The position involves operational management and support of the infrastructure, ensuring the smooth running of the network, servers, and system applications.

Key Responsibilities

  • Monitoring all installed systems and infrastructure
  • Resolving incidents that could not be resolved by the Service Desk or generated by the monitoring system
  • Installations, updates, tests, planning, and configuration of the infrastructure
  • Collaborate with local IT teams for technical scoping for any local need in datacentre implementations
  • Ensuring the highest levels of systems and infrastructure availability

Requirements

  • Minimum 7 to 10 years of relevant experience in managing large Windows server-based platforms
  • Very good knowledge of Windows operating systems and working knowledge of Microsoft Active Directory, ADFS, Exchange, IIS, SCCM
  • VMware Virtual Infrastructure Management Knowledge
  • Knowledge of network switching: TCP/IP, subnetwork calculations, VLAN concepts, firewall
  • Knowledge of Powershell scripts for the automation and management of Windows infrastructure
  • Fluent in English, both spoken and written

Education and Certifications

  • BE CS / IT/ Electronics & Communication / MCA
  • Microsoft Azure Certification
  • VMware

Language

A fluent level of English is required, both spoken and written, as the role involves working on a global level. Fluency in French would be a plus.



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