Network Infrastructure Support Specialist
22 hours ago
About John Cockerill
We are a global company with a diverse and dynamic work environment. We offer exciting opportunities for career growth, an inclusive corporate culture, and competitive compensation packages.
Job Description
This role is based in Mumbai, supporting our offices worldwide and collaborating daily with the system team in Belgium. You will be part of our ICT department's Systems & Infrastructure team.
Key Responsibilities:
- Operational management and support of infrastructure to ensure smooth running of networks, servers, and system applications.
- Monitoring all installed systems and infrastructure.
- Resolving incidents not resolved by the Service Desk or generated by monitoring systems.
- Installations, updates, tests, planning, and configuration of infrastructure.
- Flexible to work/support different time zones based on assigned projects.
- Collaborating with local IT teams for technical scoping of datacentre implementations.
- Maintaining highest levels of systems and infrastructure availability.
- Liaising with vendors and other IT personnel for problem resolution.
Required Skills and Qualifications:
- Minimum 7-10 years of experience in managing large Windows server platforms.
- Excellent knowledge of Windows operating systems and Microsoft technologies like Active Directory, ADFS, Exchange, IIS, SCCM.
- VMware Virtual Infrastructure Management Knowledge.
- Knowledge of network switching: TCP/IP, subnetwork calculations, VLAN concepts, firewall.
- Powershell scripting skills for automation and management of Windows infrastructure.
- Office365 and Azure expertise.
- Datacentre device installation.
- Fluent English communication skills for global collaboration.
Preferred Qualifications:
- Linux knowledge.
- International group experience.
Personal Attributes:
- Customer-focused.
- Team-oriented.
- Autonomous, self-taught.
- Structured.
- Adaptable to new circumstances, technologies, and procedures.
- Effective administrative task management.
- Good communication and analytical/problem-solving skills.
Education and Certifications:
- BE CS/IT/Electronics & Communication/MCA degree.
- Microsoft Azure Certification.
- VMware certification.
Language Requirements:
Fluent English (spoken and written) for global collaboration, with French as a plus.
Salary Estimate:
Rupee 15,00,000 - Rupee 20,00,000 per annum, depending on qualifications and experience.
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