
Premium Experience Sales Representative
6 days ago
About Alive experiences.
We partner with top creators, venues, and brands to help people discover unforgettable moments.
Role SummaryHelp convert leads into paid bookings for premium experiences. You'll respond fast, qualify needs, recommend options, and keep tidy records.
Key Responsibilities:
- Acknowledge new leads quickly and log them in the CRM.
- Ask basics—date, budget, group size, location, vibe, then shortlist 3 matching experiences.
- Send concise summaries, payment links/next steps, and gentle reminders.
- Keep stages updated; ensure every lead has a clear next action + timestamp.
- Share confirmations, answer FAQs, collect feedback/testimonials.
Deliverables:
- Consultative selling for premium experiences
- CRM discipline and simple funnel metrics (lead → won)
- Objection handling without discounting by default
- Writing crisp, friendly WhatsApp/call scripts
Requirements:
- Strong written & spoken English.
- Friendly phone/WhatsApp presence; quick typing and clean formatting
- Basic Google Sheets; comfort with checklists and templates
- High ownership and reliability
Bonus Skills:
- Prior customer contact / tele-sales / hospitality internship
- Familiarity with Instagram/Meta lead forms or WhatsApp Business
KPIs (Intern):
- Speed to First Response: ≤ 5 minutes during working hours
- Follow-up Discipline: 100% leads carry a next step
- Conversion Assist: Hit weekly won-deals target set by manager
Perks:
- Fast-paced, creative work environment with a passionate team.
- This is a great opportunity to grow with our company based on performance.
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