Sales Partner Liaison

7 days ago

Bareilly, Uttar Pradesh, India beBeeStrategic Full time ₹ 90,00,000 - ₹ 1,50,00,000

Job Title: Strategic Partnership Manager

We are seeking a proactive and relationship-driven professional to manage and grow our network of strategic partners. This role requires a blend of relationship management, operational oversight, and account servicing, ensuring partners are supported, satisfied, and aligned with our business objectives.

  • Manage the end-to-end partner lifecycle, including onboarding, documentation, deliverables, invoicing, and ongoing relationship management.
  • Serve as the primary point of contact for all partner-related queries, communications, and escalations.
  • Responsible for meeting strict deadlines related to publishing reports, sharing partner listings, and fulfilling time-sensitive requests.

Key Responsibilities:

Our ideal candidate will be responsible for managing multiple partner accounts simultaneously, providing excellent customer service, and building strong relationships with key stakeholders.

  • Conduct contract verification to ensure compliance with legal, financial, and operational terms before activation.
  • Conduct quality checks by calling newly onboarded partners to verify onboarding experience, clarify details, and ensure they meet predefined standards and service-level expectations.
  • Maintain records of all communication for audit and quality assurance purposes.
  • Update and maintain the partner database, ensuring all records are accurate, complete, and up to date.
  • Ensure that all reward terms and conditions (T&Cs) are accurately recorded, updated in real-time, easily accessible, and fully compliant with company policies.
  • Prepare regular reports summarizing invoice status, payment history, and outstanding balances.
  • Collaborate with finance and accounts teams to support smooth reconciliation processes.
  • Ensure data integrity and update records promptly to reflect any changes or corrections.

Qualifications & Skills:

  • Bachelor's / Master's degree in Any Discipline.
  • 3+ years of experience in Partnerships Account management, client success / Servicing or Relationship Management roles.
  • Strong interpersonal and communication skills, with a passion for building long-term relationships.
  • Organized, proactive, and capable of managing multiple partner accounts simultaneously.
  • Ability to think strategically while executing tactically.
  • Collaborative mindset with strong stakeholder management skills.
  • Must have working knowledge of Microsoft Excel, with proficiency in commonly used formulas such as VLOOKUP, HLOOKUP, IF statements, PivotTables, and basic data analysis functions.
  • Ability to analyze, organize, and present data effectively using Excel for reporting, reconciliation, and decision-making.
  • Prior experience using Excel for tasks like invoice verification, partner tracking, and payout management is a plus.
  • Skilled in task prioritization and time management, ensuring high-quality execution under pressure.
  • Flexible and solution-oriented mindset, with a proactive approach to problem-solving in dynamic settings.
  • Strong ability to collaborate with cross-functional teams, including finance, Client Servicing, operations, and business development.

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