Luxury Client Liaison Specialist

23 hours ago


Bareilly, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 1,50,000 - ₹ 2,50,000
Job Overview

We are seeking a proactive and detail-oriented professional to manage client relationships and ensure an exceptional experience for our luxury clientele.

  • Manage client interactions via calls, WhatsApp, email, and in-person communication.
  • Provide timely, professional, and solution-oriented responses.
  • Maintain customer records, order details, and communication logs accurately.
Main Responsibilities:
  • Client Engagement & Support:
    • Plan and execute CRM campaigns to drive client retention.
    • Track and analyze customer interactions to provide actionable insights.
    • Identify recurring issues and support process improvement initiatives.
  • Clients Liaison & Process Management:
    • Collaborate closely with sales, marketing, and production teams to resolve client queries.
    • Build and maintain strong relationships with high-value clients.
    • Report on customer trends, feedback, and loyalty metrics to leadership.
  • Team Collaboration & Insights:
    • Experience: 2-4 years in CRM, luxury retail, or related industries.
    • Skills & Tools: Proficiency in CRM tools, MS Office; strong communication and interpersonal skills.
    • Attributes: Customer-focused, organized, proactive, and solution-driven.
    Why This Role Matters

Contribute to enhancing customer journeys and loyalty programs.

Grow in a professional, collaborative, and growth-oriented environment.



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