Customer Engagement Specialist

Job Title: Chief Customer Engagement SpecialistOverview:The ideal candidate will be responsible for delivering exceptional customer experiences through real-time chat interactions. This is a fantastic opportunity to join a global leader in customer experience management and grow professionally.

Job OverviewWe are seeking an exceptional Content and Engagement Specialist to join our team. The ideal candidate will be responsible for fostering strong relationships with users, understanding their needs, and providing tailored solutions to enhance customer satisfaction.This role requires outstanding communication skills and a passion for delivering...

Job OverviewWe are seeking a highly skilled developer to implement and optimize customer engagement campaigns using the Braze platform.Responsibilities:Develop, configure, and maintain campaigns in Braze using Liquid templating and CanvasIntegrate Braze with backend systems via REST APIs, Webhooks, and SDKsImplement event tracking, user attributes, and...

As a Customer Relationship Management Manager, you will be responsible for fostering customer loyalty and retention through the development and implementation of effective customer relationship strategies.This is a full-time, on-site role located in Gurugram. Your daily tasks will include analysing customer data, managing CRM software, coordinating with...

Job Title: Customer Support SpecialistA vital role in ensuring customer satisfaction and resolving issues promptly.Key Responsibilities:Provide clear communication in English (spoken and written) through international chat and voice support to customers.Work flexible schedules with 2 days off per week, maintaining adaptability in rotational...

Job Opportunity:Main Client Servicing ProfessionalThis is a full-time on-site position for a professional in client servicing, located in Mumbai.Responsibilities:Client account management and relationship maintenance, with the creation of presentations and provision of customer service.Promoting deliverables while adhering to client delivery processes...

We are seeking a highly skilled Customer Support Specialist to join our team in an international role.Job Responsibilities:Handle customer inquiries efficiently and professionally.Understand customer needs and provide suitable solutions.Troubleshoot complex issues and escalate when necessary.Maintain high call quality standards.Record interactions accurately...

Job DescriptionAs a key player in our team, you will be responsible for delivering exceptional customer experiences. This involves collaborating with cross-functional teams to identify opportunities for growth and process improvements.Your primary focus will be on ensuring that customers receive timely and effective support, resolving complex issues through...

About this RoleWe are seeking an Associate to spearhead Client Success initiatives. This is a compelling opportunity for professionals with up to 3 years of experience in client servicing, preferably from an agency background.The ideal candidate will be a multifaceted professional who excels at problem-solving, possesses high emotional intelligence and...

Are you a strategic growth specialist looking for a challenging role where you can leverage your skills to drive business expansion and customer satisfaction?About the JobWe are seeking an experienced Growth Consultant to join our team. As a key member of our growth team, you will be responsible for developing and implementing strategies to drive business...