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Customer Engagement Strategist

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Dombivli, Maharashtra, India beBeeRelationship Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

As a Customer Relationship Management Manager, you will be responsible for fostering customer loyalty and retention through the development and implementation of effective customer relationship strategies.

This is a full-time, on-site role located in Gurugram. Your daily tasks will include analysing customer data, managing CRM software, coordinating with sales and marketing teams, and ensuring excellent customer service.

You will work on market segmentation and collaborate with project management to drive continuous improvement.

  • Strong analytical skills for data analysis and insights
  • Excellent communication skills for effective customer interaction and team collaboration
  • Experience in sales and market segmentation
  • Familiarity with CRM platforms (WebEngage, MoEngage, etc)
  • Proven ability to work in a fast-paced environment
  • Bachelor's degree in business administration, marketing or related field