Advanced Customer Engagement Specialist

5 days ago


Dombivli, Maharashtra, India beBeeBrazeDeveloper Full time ₹ 9,00,000 - ₹ 18,00,000
Job Overview

We are seeking a highly skilled developer to implement and optimize customer engagement campaigns using the Braze platform.

Responsibilities:
  • Develop, configure, and maintain campaigns in Braze using Liquid templating and Canvas
  • Integrate Braze with backend systems via REST APIs, Webhooks, and SDKs
  • Implement event tracking, user attributes, and audience segmentation
  • Collaborate with stakeholders to understand campaign requirements and translate them into Braze workflows
  • Troubleshoot and optimize message delivery, personalization, and performance
  • Ensure best practices in user privacy, compliance, and data security
  • Provide technical support and training to internal teams on using Braze, enabling them to leverage the platform effectively
  • Any other Braze-related IT projects and ad hoc IT tasks
Requirements:
  • Bachelor's/Master's degree in Computer Science, Mathematics, Economics, Statistics, or a related field
  • 2+ years hands-on experience working with Braze platform
  • Experience working with Braze SDKs (iOS, Android, or Web)
  • Familiarity with Braze Currents and data streaming to external platforms (e.g., Salesforce, Segment)
  • Ability to work independently in a remote, agile environment
  • Excellent communication and documentation skills


  • Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000

    Job Title: Chief Customer Engagement SpecialistOverview:The ideal candidate will be responsible for delivering exceptional customer experiences through real-time chat interactions. This is a fantastic opportunity to join a global leader in customer experience management and grow professionally.


  • Dombivli, Maharashtra, India beBeeRetention Full time ₹ 8 - ₹ 10

    This is a contract position at a global technology leader. We are seeking a proactive specialist to manage customer interactions, encourage subscription purchases and resolve outstanding overages.Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases after trial expiration.Process orders promptly after the...


  • Dombivli, Maharashtra, India beBeeRelationship Full time US$ 4,80,000 - US$ 14,80,000

    Job Title: Client Engagement Specialist About the Role:We are seeking an ambitious and results-driven individual to join our team as a Client Engagement Specialist. The role involves building strong client relationships, generating leads, and supporting business growth through effective tele-calling and customer engagement strategies. 


  • Dombivli, Maharashtra, India beBeeCommunity Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job OverviewWe are seeking an exceptional Content and Engagement Specialist to join our team. The ideal candidate will be responsible for fostering strong relationships with users, understanding their needs, and providing tailored solutions to enhance customer satisfaction.This role requires outstanding communication skills and a passion for delivering...


  • Dombivli, Maharashtra, India beBeeRelationship Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    As a Customer Relationship Management Manager, you will be responsible for fostering customer loyalty and retention through the development and implementation of effective customer relationship strategies.This is a full-time, on-site role located in Gurugram. Your daily tasks will include analysing customer data, managing CRM software, coordinating with...


  • Dombivli, Maharashtra, India beBeeLogistics Full time ₹ 60,00,000 - ₹ 80,00,000

    Prospecting SpecialistRole Overview:The Prospecting Specialist will be responsible for identifying, researching, and engaging potential business leads in the USA market through various sales strategies. This role is crucial in supporting the Business Development and Sales teams by building a strong pipeline of qualified prospects.Key Responsibilities:Utilize...


  • Dombivli, Maharashtra, India beBeeChemistry Full time ₹ 10,00,000 - ₹ 28,00,000

    Remote Chemistry Specialist (PhD)About us: We accelerate the advancement and deployment of powerful AI systems.We help customers in two ways: advancing model capabilities and building real-world AI systems that solve mission-critical priorities for companies.Job Overview:In this role, you will work on projects fine-tuning large language models using your...


  • Dombivli, Maharashtra, India beBeeCybersecurity Full time US$ 1,20,000 - US$ 1,50,000

    Job DescriptionIn this role, you will be shaping the future of cybersecurity and technology innovation.You will be at the forefront of ensuring the safe and effective adoption of AI in enterprises and businesses.Provide advanced technical support to customers and partners, particularly in the areas of AI Access Security and SaaS Security...


  • Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 60,00,000

    Job Title: Customer Support SpecialistA vital role in ensuring customer satisfaction and resolving issues promptly.Key Responsibilities:Provide clear communication in English (spoken and written) through international chat and voice support to customers.Work flexible schedules with 2 days off per week, maintaining adaptability in rotational...


  • Dombivli, Maharashtra, India beBeeCustomerRelationshipManagement Full time ₹ 8,00,000 - ₹ 15,00,000

    Customer Relationship Management SpecialistAs a dynamic and results-driven Customer Relationship Management Specialist, you will play a pivotal role in spearheading our customer relationship management initiatives. Your key responsibilities will include managing customer relationship management systems, executing CRM campaigns, analyzing customer data, and...