
Senior Client Engagement Specialist
2 days ago
Job Opportunity:
Main Client Servicing ProfessionalThis is a full-time on-site position for a professional in client servicing, located in Mumbai.
Responsibilities:- Client account management and relationship maintenance, with the creation of presentations and provision of customer service.
- Promoting deliverables while adhering to client delivery processes through collaboration with clients and the creative team.
- Project coordination and quality control for campaigns and other content creation assets as per agreed timelines.
- Receiving client briefings, analyzing client input together with background knowledge, research, field feedback, etc.
- Coordination and planning for pre-shoot, on-shoot, and post-shoot activities.
- Monthly management of digital marketing and social media content calendar.
- Planning, execution, and management of digital marketing campaigns for AuraKomms & AuraShots.
- Managing social media accounts (Facebook, Instagram, YouTube) with engaging content and regular updates.
- Racing and optimizing paid campaigns on Google Ads, Meta Ads, and other platforms.
- Experience in Client Services, Client Relations, Digital Marketing, and Account Management.
- Excellent customer service skills.
- Strong communication, interpersonal, and presentation skills.
- Ability to multitask, prioritize work, and meet deadlines.
- Minimum Bachelor's degree in Marketing, Business Administration, or related field.
- 0-2 years of related work experience in a similar industry.
Beneficial skills include proficiency in Microsoft Office and Adobe Creative Suite, knowledge of digital marketing tools, experience in the advertising or media industry, and fluency in multiple languages.
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