Digital Client Engagement Specialist

3 days ago

Dombivli, Maharashtra, India beBeeRelationship Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

About this Role

We are seeking a seasoned Client Relationship Manager to build and maintain strong, long-lasting partnerships with our key clients.

This strategic role will involve developing a deep understanding of our clients' business needs and objectives, and providing tailored solutions to drive success.

Main Responsibilities:

  • Manage client relationships and identify opportunities for growth through upselling, cross-selling, and expansion.
  • Develop and execute client engagement strategies to ensure successful adoption and long-term value.
  • Collaborate with internal teams to deliver high-quality services and meet client expectations.
  • Conduct regular reviews and assessments to understand client needs and provide actionable recommendations.
  • Stay up-to-date with industry trends and best practices to remain a trusted advisor.

Requirements:

  • A minimum of 10 years' experience in account management, client success, or consulting within a technology environment.
  • Proven ability to manage complex, multi-stakeholder relationships and build trust with senior decision-makers.
  • Strong communication, negotiation, and presentation skills, as well as proficiency in CRM systems and data-driven engagement.
  • Bachelor's degree in Business/Technology; MBA is an advantage.

What We Offer

An opportunity to work with leading clients, influence their digital transformation journeys, and build lasting partnerships as part of a collaborative team.

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